VERY clean, very friendly, very helpful! I've gotten several tattoos here! I recommend Captain Dave and Emily as they will work with you to create a unique and personal piece of art and they take the time to really listen to your concerns and answer any questions you may have about pain, aftercare, color suggestions or anything. Emily introduced me to 'Saniderm' clear tattoo bandages which helped my new tattoo heal without peeling or itching and the black ink POPS!