Share your experience with Tales of Inkspiration Tattoo Studio
I would highly disregard this company. The communication with them has been poor and subpar to say the least.
I brought a deal with them via Groupon. The advert clearly stated a 30 minutes consultation and a 1 hour tattoo session.
Once you purchase the above mentioned advert the company sends you a very long and non detailed email informing you that the consultation will be the appointment you are booking for and if you fail to attend the voucher is invalid.
Even though you have purchased an entire package for a 30 minutes consultation and a 1 hour tattoo session as stated.
Unfortunately public transport is extremely bad to this location.
I was late but phoned beforehand the company said that was fine. I arrive to be told I needed to leave. Terry stated he could book another appointment but would not be bothering to rebook an appointment.
A refund was agreed, I contacted Groupon whom asked me to confirm I have not received a tattoo, I asked the company to confirm via email that no work was carried out. The company claimed "they are always busy" and will take 2 days to reply to an email.
Considering I brought this deal in August and have been communicating with them since 6th October for a simple tattoo I think this company is a joke and con people from the start with the intention to mislead or gain more money from inexperienced people seeking their first tattoo or people on tight budget.
When booking the consultation you are given no choice but to take an appointment 2 months in advance, when the entire deal is only valid for a 4 month period. The company intentionally does this to extend the time so that if you wish to take a complaint with Groupon, the deal has expired by that point.
If you look at their advert on Groupon you will see other complaints stating they received nothing etc the same on Facebook.
Terry is also racist and so are his staff whom accused me of "shouting" over the phone.
I am still awaiting my refund but for the sheer amount of effort, wasted time traveling as well as the day I took off for work for this appointment I would hugely recommend buying another deal of you are using Groupon (I have done so in the past and this is the first con I have come across).
If booking independently seek another company, there are much better options with a professional attitude to match.
I hope this helps!